Refund policy

Due to the nature of our products, we do not accept returns for reasons including but not limited to:

• Wrong size/firmness/model/colors ordered by the customer (we provide extensive details in each listing. It's up to you to read the listing details provided and know what is correct for you.)
• Buyer's Remorse (Please purchase responsibly)
• Items that are lost, stolen, or damaged after receipt.
• Items that are lost, stolen or damaged by our shipping carrier (USPS).
• Items sold as sloppy seconds (flops).

Refunds/discounts may be possible on a case by case basis for manufacturing issues that were undocumented at the time of the sale, and will be offered entirely at our discretion. We will not refund items sold as a seconds, as the flaws have been noted in the listing and it is your responsibility to read the listing.